SMS Terms & Conditions
Last updated: September 27, 2026
Program Description
By opting in, you agree to receive text messages from HAT Plumbing, Heating & Air (the "Program"). The Program supports conversational, one-to-one text messaging between HAT Plumbing, Heating & Air and customers or people who contact us. Messages relate to your inquiry or service, including replies to questions, follow-ups on calls we missed, appointment confirmations and reminders, technician and service updates, estimates, and requests for feedback after a completed job.
Messages under this Program are non-promotional. Consent to receive text messages is not a condition of purchasing any goods or services.
At a Glance
| Category | Details |
|---|---|
| Program Name | HAT Plumbing, Heating & Air SMS |
| Message Types | Replies to your inquiries and calls, appointment confirmations and reminders, service updates, and follow-ups. Non-promotional. |
| Message Frequency | Varies based on your inquiry or service; typically 1–5 messages per inquiry or service visit |
| Rates | Message and data rates may apply |
| To Opt Out | Reply STOP at any time |
| For Help | Reply HELP or call (817) 405-4575 |
How to Opt In
You may opt in by entering your mobile number on a form on our website and checking the box that gives us permission to text you, by texting our business number, or by giving your mobile number to our team when you book service. If you call us and we miss your call, we may send one text message to follow up on that call; reply STOP if you do not want further texts. Providing your number and consent is your express written consent to receive text messages at the number provided.
Message Frequency
Message frequency varies and depends on your inquiry or scheduled service. Ongoing updates about an open service request or appointment may result in additional messages.
Message & Data Rates
Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier apply to messages sent and received. HAT Plumbing, Heating & Air does not charge any fee for this messaging service.
How to Opt Out
To stop receiving messages from HAT Plumbing, Heating & Air, reply STOP to any message at any time. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
After opting out, you will receive one final message confirming your request, and no further messages will be sent unless you opt back in. To resubscribe, reply START or UNSTOP.
How to Get Help
For help, reply HELP to any message or contact us directly at (817) 405-4575.
Privacy & Data Sharing
Your privacy is important to us. Mobile opt-in data, phone numbers, and SMS consent information will not be shared with, sold to, or transferred to any third party or affiliate for marketing or promotional purposes. Information may be shared only with the service providers that deliver our text messages on our behalf, as described below.
For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Messaging Platform
Text messages from HAT Plumbing, Heating & Air are sent through LeadConnector, the communications platform provided by HighLevel, Inc. (GoHighLevel), which acts as our service provider. LeadConnector and its telecommunications carrier partners process your phone number and message content only to deliver and route messages for HAT Plumbing, Heating & Air.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier and network conditions, which are outside the control of HAT Plumbing, Heating & Air.
Contact Us
HAT Plumbing, Heating & Air
7630 Pebble Dr, Fort Worth, TX 76118
Phone: (817) 405-4575